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Terms and Conditions

Terms and Conditions
About Us Hailstormza.com (hereinafter referred to as Hailstorm) is an online facility which enables purchasing of special products sourced by Hailstorm form around the world. It is always a problem in South Africa for people who are serious about quality products to find and/or source those products at fair prices, in sufficient quantities and readily available. We manage the entire process from the procurement of products, right down to the delivery of products to individuals with South Africa. Hailstorm stocks certain products on a regular basis and also source products form suppliers all over the world.
 
Use Of Site
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. Deep-linking, embedding or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.
 
Our Rights
1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control. 

Pricing Disclaimer
We do everything we can to ensure that the prices on our and other companies websites are correct, and we try to keep our prices constant. Sometimes we need to change the cost of a product, either up or down.
Prices may be changed at any time without further notice. We reserve the right to change our product's prices at any time without further notice.

Privacy Policy
We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website. All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone. The Site will require registering and may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyse trends, and administer the Site. We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail. By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes. By registering at Hailstorm you provide your consent to allowing Hailstorm to communicate various messages relating to promotions, special offers, discounts and the like associated with the Hailstorm online retail store. The form of communication will include but will not be limited to electronic mail, mobile communications (SMS), telephone calls and direct mail.
 
Cookie Tracking
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
 
Third Party Links
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
 
Delivery Policy
When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. By making any purchase or interfacing with our web site you declare and accept and understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website. We are not responsible for delayed deliveries caused by any problems which may arise due to the importation of goods. This includes, but is not limited to, USA suppliers delaying orders, customs detaining shipments, acts of God, SARS inspections, customs inspections, Port Health inspections or flight delays. This means that if an order is delayed, the customer is not entitled to a refund. Delivery estimates are only estimates. Refunds will be made at the discretion of the company. Please do not purchase if you do not agree to these conditions. Further to this, if delivery is made and you are not available at the address and/or your phone number is not working - resulting in the shipment been returned to Hailstorm - the customer will be liable for shipping costs due to non delivery.
 
The indication of delivery time days is based on weekday, with weekdays running from Monday to Friday and excludes public and bank holidays. The Courier Company will only collect from Hailstorm on weekdays from Monday to Friday. If an order is collected for example on a Wednesday it will only be delivered on the following Friday or Monday. Items are dispatched in 2-3 days.
 
Refunds
Should you for any reason wish to cancel your purchase you will be liable for all shipping costs that may arise, caused by the shipping of the requested item back to the original seller. An additional cost of 35% handling fee will also be charged. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. Only items that are in 100% unused condition in the exclusive opinion of the company and in original undamaged packaging shall be considered for a refund.
 
Payment Options
All transactions will be processed in South African Rands (ZAR). We no not accept credit card payments but we  accept an EFT into our bank account, the information of which we will supply in an automated email you will receive after you have placed your order. 
 
Security Policy
1. Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
2. Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
3. The Merchant does not have access to credit details.
4. Virtual Card Services continually reviews and enhances its security in line with technological changes. Monitoring We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website). Law The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
 
Contact Details
Postal address: Attention D Storm,
PO Box 46, Pretoria,
0001
e-mail address: store@Hailstormza.com
Fax numbers:086 6791712
Telephone: 012 7540 777
 
ELECTRONIC COMMUNICATIONS
When you visit Hailstormza.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
 
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Hailstormza.com or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Hailstormza.com and protected by international copyright laws. All software used on this site is the property of Hailstormza.com or its software suppliers and protected international copyright laws.
 
YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Hailstormza.com does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use Hailstormza.com only with involvement of a parent or guardian. Hailstormza.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
 
PRICING
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price may be provided by the merchant.
 
With respect to items sold by Hailstormza.com, we cannot confirm the price of an item until you order; Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
 
Please note that this policy applies only to products sold and shipped by Hailstormza.com. Your purchases from third-party sellers using Hailstormza.com Payments are charged at the time you place your order, and third-party sellers may follow different policies in the event of a mispriced item.
 
Due to the popularity of some products or services, Hailstorm (www.Hailstormza.com) may not always have a product or service ordered by you in stock. Hailstorm (www.Hailstormza.com) cannot accept orders for out of stock products or services. If the products and services ordered by you are not available or only a portion is available, you may cancel the order, or re-order the quantity that is available from a different supplier. Please note that Hailstorm (www.Hailstormza.com) cannot be held responsible for price differences between suppliers.
 
Hailstorm reserves the right to cancel an order at any time.
 
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
 
THIS SITE IS PROVIDED BY HAILSTORMZA.COM (HEREINAFTER REFERRED TO AS HAILSTORM) ON AN "AS IS" AND "AS AVAILABLE" BASIS. HAILSTORM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
 
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, HAILSTORM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HAILSTORM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM HAILSTORM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. HAILSTORM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
 
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
 
ALL WARRANTIES ARE HELD WITH THE MANUFACTURER OF THE ITEM.
 
NEITHER HAILSTORM NOR ITS DIRECTORS, EMPLOYEES, OFFICERS, SUPPLIERS, OR SERVICE PROVIDERS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE HAILSTORM WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THE WEBSITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THE HAILSTORM WEBSITE IS AT YOUR SOLE RISK.
 
TO THE FULL EXTENT PERMISSIBLE BY SOUTH AFRICAN LAW, HAILSTORM ITS DIRECTORS, EMPLOYEES, OFFICERS, SUPPLIERS, OR SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HAILSTORM DOES NOT WARRANT THAT THE HAILSTORM WEBSITE, ITS SERVERS, OR E-MAIL SENT FROM HAILSTORM ARE FREE OF VIRUSES OR OTHER HARMFUL CODE. HAILSTORM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE HAILSTORM WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
 
IN NO EVENT SHALL HAILSTORM, IT'S DIRECTORS, EMPLOYEES, OFFICERS, OR ITS SUPPLIERS OR SERVICE PROVIDERS BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE HAILSTORM WEBSITE, OUR SERVICES OR THIS AGREEMENT (HOWEVER ARISING, INCLUDING NEGLIGENCE). THE LIABILITY OF HAILSTORM, ITS DIRECTORS, EMPLOYEES, OFFICERS, SUPPLIERS, AND SERVICE PROVIDERS TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO R5 00.00.
 
Location Rights
By accepting the terms and conditions you agree that on submission/processing of your online credit card payment Hailstormza.com may verify your geographical location through GSM Network technology. You therefore warrant that the mobile number entered on your account is correct and that you are the legal owner. This acceptance will be deemed as written consent (as set out in section 12 of the ECT Act) to have information relating your location to be made available to Hailstormza.com.
 
Coupons
Hailstormza.com only allows the usage of one coupon during checkout.
 
GENERAL
Hailstormza.com grants you a limited license to access the Hailstormza.com website however any changes to the site, without prior notice and written consent are not allowed.
 
This license does not permit any resale or commercial use of the Hailstorm website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Hailstorm website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
 
The Hailstorm website or any portion of the Hailstorm website, may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the prior written consent of Hailstorm.
 
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Hailstorm and our affiliates without prior written consent.
 
In some circumstances there may be a surcharge for handling dangerous goods. The surcharge is dependant on numerous factors and therefore cannot be predetermined. The customer will be contacted and made aware of these surcharges before the order is placed.
 
Hailstorm does import certain items from reputable global land based and e-commerce retailers into South Africa, on a parallel basis for consumers' benefit. Hailstorm will support the customer/ purchaser in terms of warranty and after sales service as per our standard terms and conditions, which relate directly to the specific vendor overseas the product/s were sourced from. The authorised South African distributor of these products is under no obligation to honour the manufacturer's guarantees/warranties or to provide after sales service. Consumers may not be entitled to any rights, including any rights for repair or replacement against licensed dealers of the product or the manufacturer. In some cases parallel imported products may offer no guarantee. Should you have any questions or concerns in this regard please contact us via e-mail at Enquiries@Hailstormza.com .